Clouds Hill is the perfect place to find beautifully hand crafted individual 

gifts and keepsakes.  All items can be personalised to make them unique to you. 

All items are hand created which means they are not mass produced and therefore may take a little longer to reach you.  This means you will have a unique hand crafted item which we will take care and time over. Most items will be received within 21 days .

Occasionally items may take longer and we will contact you to inform you of any delays. If you have any concerns with your item on arrival please contact us and we will try our best to resolve the issue. 

Any item that has been personalised for you (with fabric or choice of name) will not be refundable as they will not be resaleable.

Please contact us by email to receive updates on the progress of your order.

Please read our 

Terms & Conditions

carefully with regards to orders, privacy and safety.